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talese240 Author

Level 1

4 points

Not recognizing as iPhone device

[Image Edited by Moderator to Remove Personal Information]

Posted on Mar 22, 2022 9:39 PM

Top-ranking reply

Tesserax

Level 10

153,144 points

Posted on Mar 22, 2022 9:41 PM

Did you recently have your iPhone's screen replaced or had any other types of service performed on it?

Regardless, the support article you came here from should provide you with the steps needed to try to resolve this issue. Have you tried them all yet? If so, and they didn't help, I suggest that you contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

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Not recognizing as iPhone device

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