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barnest712 Author

Level 1

4 points

apple iMac OS updates

When I go to software update in system preferences, the checking for update wheel just spins with no updates shown. I am using a 2019 iMac 21 inch

iMac 21.5″, macOS 11.6

Posted on Mar 23, 2022 10:23 AM

Top-ranking reply

rkaufmann87

Level 10

143,592 points

Posted on Mar 23, 2022 10:34 AM

Please restart the computer in Safe Mode per the directions in the How to use safe mode on your Mac - Apple Support link.

Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If

you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.

After you have determined the computer is in Safe Mode, please attempt to update your iMac.

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