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I don't have my old device anymore for verification

I've had this M1 MacBook for a while but can't really utilize the iCloud and other apple features because my Apple ID keeps on asking for a verification on my old iPhone 4S I had almost 10 years ago. I can't change my security questions either since it asks to verify from that old device.


Does anyone know of a method where I can verify my current device without needing my old one?

MacBook Pro (2020 and later)

Posted on Mar 23, 2022 10:28 AM

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Question marked as Top-ranking reply

Posted on Mar 23, 2022 1:37 PM

Greatly appreciate the response, yet the problem is I can't really get into my Apple ID in the first place so all the methods aforementioned didn't really resolve the issue. Whenever I try to log in it still asks for the security questions which I can't remember or it doesn't accept any my answers, and when I go try and change the security questions or even log in further it says:


Enter Verification Code

A verification code has been sent to Zayne. Enter the code to continue.


And I no longer have that device or get any notifications on my current MacBook.

4 replies
Question marked as Top-ranking reply

Mar 23, 2022 1:37 PM in response to Blue_The_Dog

Greatly appreciate the response, yet the problem is I can't really get into my Apple ID in the first place so all the methods aforementioned didn't really resolve the issue. Whenever I try to log in it still asks for the security questions which I can't remember or it doesn't accept any my answers, and when I go try and change the security questions or even log in further it says:


Enter Verification Code

A verification code has been sent to Zayne. Enter the code to continue.


And I no longer have that device or get any notifications on my current MacBook.

Mar 24, 2022 2:34 AM in response to zayneytem

After trying every method in existence out there on the webs to salvage this account– unfortunately, even Apple Support recommended that it was best to just make a new account entirely due to the age and lack of methods attached to the account available.


Greatly appreciate the help, and to those with similar questions just make sure you try to ask apple support directly for the matter if anything can be done.

Mar 23, 2022 10:30 AM in response to zayneytem

What if I can't access a trusted device or didn't receive a verification code?

If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.



If you lost / can't reach the trusted device or phone number associated with your Apple ID

As long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. You can also remove any devices you may have lost, sold, or given away.

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. On the Verify Your Identity screen, select "Can’t access your trusted devices?"
  3. In the pop-up window, enter your Recovery Key.
  4. Go to the Security section and click Edit.

Remove the device you no longer wish to use to verify your identity. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. You can also add additional trusted phone numbers.


If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

  1. Go to your Apple ID account page.
  2. Sign in with your password and trusted device.
  3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.



If you can't sign in with two-step verification using your Apple ID ...

I don't have my old device anymore for verification

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