Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m having issues downloading apps, keeps stating card fails

i haven’t been able to download any apps. Apple ID keeps sending me to verify card but when I do it keeps failing and it doesn’t let me remove it

iPhone 12

Posted on Mar 23, 2022 12:25 PM

Reply
Question marked as Best reply

Posted on Mar 23, 2022 12:36 PM

Add it again then delete the original.

Reasons your payment card may be declined


  • Account suspended for suspected fraud.
  • Address in your iTunes account does not match exactly the billing address for the card
  • Error in credit card number
  • Insufficient balance or you still owe money on a subscription
  • The card was not issued in the country of the iTunes store
  • Wrong expiration date
  • Wrong security (CVV) code
  • You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN


Here is additional information from Apple if your payment method is declined.


If your payment method is declined in the App Store or iTunes Store - Apple Support


1 reply
Question marked as Best reply

Mar 23, 2022 12:36 PM in response to Jess_mdz123

Add it again then delete the original.

Reasons your payment card may be declined


  • Account suspended for suspected fraud.
  • Address in your iTunes account does not match exactly the billing address for the card
  • Error in credit card number
  • Insufficient balance or you still owe money on a subscription
  • The card was not issued in the country of the iTunes store
  • Wrong expiration date
  • Wrong security (CVV) code
  • You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN


Here is additional information from Apple if your payment method is declined.


If your payment method is declined in the App Store or iTunes Store - Apple Support


I’m having issues downloading apps, keeps stating card fails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.