iPad software updates
I have a iPad air 2 running iOS 13 and will not successfully download the iOS 15 update. iPad has 16g available storage for the download of the 15.4 update?
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I have a iPad air 2 running iOS 13 and will not successfully download the iOS 15 update. iPad has 16g available storage for the download of the 15.4 update?
Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:
Settings > General > About
Not sure which iPad you have? Identify your iPad model.
Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:
iPad1 - iOS 5.1.1
iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)
iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)
iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5
Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.4
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:
How to uninstall iOS beta software - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
Whether or not you are able to update any iPad to a newer version of iOS/iPadOS will be dictated by the iPad model - and the currently installed version of iOS. You can find this information here:
Settings > General > About
Not sure which iPad you have? Identify your iPad model.
Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:
iPad1 - iOS 5.1.1
iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)
iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)
iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.5
Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 15.4
If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:
Update your iPhone, iPad or iPod touch – Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If your iPhone, iPad or iPod touch won’t update - Apple Support
iOS update and restore errors – Apple Support
Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support
If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:
How to uninstall iOS beta software - Apple Support
You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.
Your iPad is too far behind in iOS/iPadOS upgrades/updates.
If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina, or later macOS, installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that iPad model, using the iTunes Software Update feature, to its current, maximum OS of iOS 12.5.5/iPadOS 15.2.
Make sure your iPad is, at least, charged to 50% or greater to attempt this.
Also, make sure to do a backup of your iPad's data, prior to upgrading/updating.
Backup to Apple iCloud and/or a full Mac or Windows PC using the same iTunes app OR, if a newer Mac running macOS Catalina, or later, making a backup using the macOS Finder app.
If NO access to a Mac or Windows computer, you will have to seek help from a good friend or family member, with a full Mac or Windows PC, to help you out
OR
Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad upgraded/updated to its latest iPadOS 15 version.
Apple Store employees will be glad to help/assist you.
Be advised that you own a low storage 16 GBs Apple iOS device.
There may not be much to be done to get an iOS/iPadOS upgrade/update into that very low storage Apple device.
A 16 GBs storage iPad starts out, after initial drive formatting, at approx. 14.5 GBs of free, internal storage.
After the installation of iPadOS, at approx. 6.5 GBs, leaves 8.0 GBs of of free, internal data storage space.
iOS/iPadOS needs a minimum of 3-6 GBs of constant remaining storage, that MUST BE MAINTAINED AT ALL TIMES, to insure/ensure nominal, acceptable operation of all iOS/iPadOS functionalities.
This leaves a 16 GBs iPad with ONLY a practical, usable storage space of between 2 and 5 GBs AND THAT IS IT!
This is virtually NO internal data storage to do much of anything with that iPad!
This is why Apple quietly, silently did away with all 16 GBs iOS device back sometime in 2016.
A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.
Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.
Minus 3-6GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 18-20 GBs of actual, usable data storage space.
Even with 20 GBs of actual, usable internal data storage space in an Apple iOS/iPadOS device,
a 32 GBs data storage devices are, now, more quickly, becoming the “new” low storage 16 GBs internal data storage space devices, today, a 32 GBs Apple iOS/iPadOS device has 3-4 times the internal data storage space of older base model, low internal data storage,16 GBs. internal data storage Apple iOS/iPadOS devices.
In reality and in use, in 2021, a 32 GBs internal data storage device is kind of a joke and of limited usefulness, when up to 2TB of internal data storage ( approx. 1.8 TBs or usable internal data storage ) portable tablet devices exist today.
Apple just put an end to 32 GBs devices, in September 2021, with the base model iPad now offering 64 GBs of internal data storage ( approx. 50 GBs of actual, usable internal data storage ), which, for a few more years, anyways, has enough storage to make an iPad useful for longer period of time before data storage fills up.
Purchasing a low storage Apple device, to save on the cost of the device, is a false economy.
Sorry.
In the end you may need to purchase a newer, larger internal storage iPad model.
That iPad model as a nearly 8-year old device and has NO real, useable internal data storage space left inside AND NO expandable storage options.
It's 2022, now.
You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.
There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.
If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.
All of these older model iPads below CAN, currently, run the latest releases of iPadOS 15.
2014, 9,7 inch screen iPad Air 2 models ( NO Pencil support )
2015, 7.9 inch screen iPad Mini 4 models ( NO Pencil support )
2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )
2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )
2017, 10.5 inch screen iPad Pro models ( 1st gen Pencil support )
2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )
2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )
2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )
2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )
2018, 11 inch or 12.9 inch screen iPad Pro models ( 2nd gen Pencil support )
2019, 10.5 inch screen iPad Air 3rd gen models ( 1st gen Pencil support )
2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )
Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.
I am sorry that you had to learn all of this, but this does not change any of the facts regarding these older iOS devices.
Sorry & Best of Luck to You!
If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.
If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.
A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.
DO NOT take the iPad seller's word that this iPad is user activation lock free!
We have seen plenty of used iOS device purchasers get scammed.
User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.
Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.
So, buyer beware!
If purchasing a used device in-person, power the iPad ON
If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.
If the iPad powers up to any other screen, then forget purchasing this iPad.
You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.
Pass on the device!
If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.
Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.
If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!
Good Luck to You!
Hello,
try this:
If your iPhone, iPad, or iPod touch won't update - Apple Support
For further assistance, please contact Apple Support:
https://support.apple.com/contact
Best regards,
dotec
iPad software updates