Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remove a previous device owners Apple ID from your device

How do I remove a previous device owners name from the options for Apple ID. It must be set as default bc the App Store keeps using that if and won’t let me use mine to update my apps?

iPhone SE, iOS 15

Posted on Mar 23, 2022 5:45 PM

Reply
Question marked as Best reply

Posted on Mar 23, 2022 6:13 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Best reply

Mar 23, 2022 6:13 PM in response to Trinajo2328

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

Remove a previous device owners Apple ID from your device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.