Abuse Charging
Why did you guy charge me $19.99 for the app "VSCo Editor photo video". I did not down load it or use it. Please give me your feedback ASAP
Why did you guy charge me $19.99 for the app "VSCo Editor photo video". I did not down load it or use it. Please give me your feedback ASAP
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support
If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
and Identify legitimate emails from the App Store or iTunes Store - Apple Support
If you were charged by Apple for something there are a few possibilities:
The bottom line is that Apple never charges you for any purchase without authorization. So someone with access to your account must have made the purchase or subscription, if it wasn’t a scam message.
If it is a specific item on your bank or credit card statement see this link ➡️ If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support
You can review all of your purchases as described in this link ➡️ See your purchase history for the App Store or iTunes Store - Apple Support
If it is a subscription you can cancel it here ➡️ See or cancel your subscriptions - Apple Support.
Note that subscriptions are not canceled when you delete an app; the subscription must be canceled separately from deleting the app.
And you can request a refund here ➡️ Request a refund for apps or content that you bought from Apple - Apple Support
Abuse Charging