Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen brightness changing when waking from sleep

Hi, I am having an odd issue with a Mac Studio Max, 32core GPU 64gb ram , 2tb ssd, and my LG 27" Ultrafine 5k display.

When the computer wakes from sleep, the brightness of the LG display changes. I am fully color managed (using BasICColor Display 6) and the display is set to 120cd/m brightness through profiling. When I wake the Mac Studio up from sleep, the brightness is boosted up to around 200 cd/m consistently.

I do not have nightshift on and I have disabled the F1 and F2 brightness functions on the keyboard so that I don't inadvertently change the brightness while using the keyboard so this would seem to be some hiccup either with the OS or the Mac Studio.

I am also using a BenQ SW321C display that does not change brightness when the computer wakes up... so one display is working great and is staying consistent brightness-wise, the other is shifting upon wakeup.

The only variance with the LG is the brightness, there is no color shift so I'm not thinking it is an issue with the display. When it is awake there is no shift to the brightness once it is reset to the proper level, but as soon as it sleeps and wakes up, it is brighter again.

I have tried a new Thunderbolt 3 cable, switched thunderbolt ports, restarted everything, turned off, unplugged and replugged the LG display and no luck finding a fix.

Prior to getting the Mac Studio I was using the LG with a 2019 iMac 5k and it worked reliably and I never had this issue... so maybe an M1 thing? Any thoughts??



Mac Studio, macOS 12.3

Posted on Mar 24, 2022 6:57 AM

Reply
Question marked as Best reply

Posted on Mar 30, 2022 1:06 PM

That is a known problem with the M1 and the UltraFine. I found that on wake the M1 will send a command to set brightness to 200 nits. You will find this in the console log. I have opened a couple tickets with Apple. First they said it was an issue with the monitor. Then they said they would send it to engineering. Then closed the ticket as unsupported.

10 replies
Question marked as Best reply

Mar 30, 2022 1:06 PM in response to photogFG

That is a known problem with the M1 and the UltraFine. I found that on wake the M1 will send a command to set brightness to 200 nits. You will find this in the console log. I have opened a couple tickets with Apple. First they said it was an issue with the monitor. Then they said they would send it to engineering. Then closed the ticket as unsupported.

Apr 29, 2022 7:53 PM in response to photogFG

I have the same problem. Mac Studio with LG Ultrafine 5k monitor. MacOS 12.3.1 Monterey.


It appears the saved brightness setting isn't lost on wake - just not used, because if I type F1 then F2 (decrease then increase brightness) (or F2 then F1) the old level appears to be restored.


This isn't acceptable behaviour.

I have raised a support ticket with Apple and escalated for engineering response.

May 2, 2022 5:39 PM in response to photogFG

Hello, I also have the same problem, I have a MacMini M1 and an LG Ultrafine 4K monitor, I use the brightness to 30% regularly, when the mac wakes up after sleeping due to inactivity it raises the brightness to almost 50%, when I press the F1 or F2 it sharply adjusts to the previously established value, I expect an update with the correction of that error.

May 3, 2022 6:16 AM in response to carlosoonline

carlosoonline wrote:
...
I expect an update with the correction of that error.


You won't get that just from posting here.

Readers are almost all other Users like you. Apple does not troll the forums looking for complaints.


Call Apple support, work through the simple steps with the first responder, then ask that your problem be escalated to a specialist. The specialist should create a formal Bug Report, or add you voice to an existing Bug report, increasing its urgency.


Get Support


.

May 7, 2022 3:01 PM in response to mwrourke

mwrourke wrote:

Note also that this behaviour only seems to occur if the LG Ultrafine is designated the "Main display" (as configured in System Preferences). So if you have two monitors, and one isn't an LG Ultrafine, this may be a work around.


That's interesting!


If true, that might be a bug left over from MacBooks, to brighten the built-in display on wake-up.

Screen brightness changing when waking from sleep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.