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Error -2002f

when i connect to the internet it takes a while to download whatever it is then the screen says apple.com/support then underneath that it gives an error code which says -2002F

MacBook Pro 13″, macOS 12.3

Posted on Mar 24, 2022 7:26 AM

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Question marked as Best reply

Posted on Mar 24, 2022 7:35 AM

1993kyaw wrote:

when i connect to the internet it takes a while to download whatever it is then the screen says apple.com/support then underneath that it gives an error code which says -2002F
https://discussions.apple.com/content/attachment/1a6ebfd4-d94a-405a-b290-b5091c11d8cb



-2002F error

In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Some known problems include—

Hidden Network name

Using of a proxy server to get Internet access

A required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


You may in some cases be able to move your Mac close to the Router or connect to the Router directly using Ethernet cable.


The higher the number, the more obscure the problem.


Also, make certain the Date & Time and Time Zone are correct within 5 minutes.


ref: Grant Bennet-Alder

2002F error - Apple Community


1 reply
Question marked as Best reply

Mar 24, 2022 7:35 AM in response to 1993kyaw

1993kyaw wrote:

when i connect to the internet it takes a while to download whatever it is then the screen says apple.com/support then underneath that it gives an error code which says -2002F
https://discussions.apple.com/content/attachment/1a6ebfd4-d94a-405a-b290-b5091c11d8cb



-2002F error

In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Some known problems include—

Hidden Network name

Using of a proxy server to get Internet access

A required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


You may in some cases be able to move your Mac close to the Router or connect to the Router directly using Ethernet cable.


The higher the number, the more obscure the problem.


Also, make certain the Date & Time and Time Zone are correct within 5 minutes.


ref: Grant Bennet-Alder

2002F error - Apple Community


Error -2002f

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