Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bluetooth and wifi

I dropped my phone and all of a sudden Bluetooth and wifi are not working at the same time I am having some connection issues with the cellular. is it purely a hardware or software issue?


iPhone 12 Pro Max

Posted on Mar 24, 2022 9:27 AM

Reply
Question marked as Best reply

Posted on Mar 24, 2022 9:31 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

After the fall it suffered, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Best reply

Mar 24, 2022 9:31 AM in response to Santoshhbhusal

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

After the fall it suffered, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

bluetooth and wifi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.