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User profile for user: Msoulz
Msoulz Author
User level: Level 1
9 points

Three dots - not wifi, no cellular

Suddenly today my iPhone 12 Pro shows three dots next to the battery indicator - no WIFI, no 5G, just three dots. I noticed on two phone calls today the calls blacked out for a time, then returned. One dropped completely but I did not look at the screen when this happened to notice if the dots were there. I noticed it when attempts to send iMessages failed.


I use Verizon service, but is this relevant since it seemed to drop both WIFI and cellular?


I have never seen this before.


Thanks for any ideas.


iPhone 12 Pro

Posted on Mar 24, 2022 11:59 AM

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User profile for user: Raicya
Raicya
User level: Level 10
208,419 points

Posted on Mar 24, 2022 1:41 PM

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


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User profile for user: Raicya
Raicya
User level: Level 10
208,419 points

Mar 24, 2022 1:41 PM in response to Msoulz

Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Check also the Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


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Three dots - not wifi, no cellular

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