Unable to validate purchase date

I purchased my computer on March 22, 2022. I am currently trying to update my purchase date, but it keeps saying "unable to validate your purchase date."

MacBook Air 13″, macOS 11.5

Posted on Mar 25, 2022 12:14 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2022 6:20 PM

Thanks for reaching out, BreWoodsy.


It sounds like you're having trouble updating the purchase date of your Mac. We can help.


While Apple Support Communities is primarily a user-to-user forum, and we won't be able to look into your Apple ID account or make any corrections on your behalf here, we can definitely get you pointed in the right direction to get this resolved.


To update the purchase date, you can Contact Apple for support and service with your proof of purchase handy, as they may need to verify it to make the change.


Hope that helps.


Take care!

1 reply
Question marked as Top-ranking reply

Mar 25, 2022 6:20 PM in response to BreWoodsy

Thanks for reaching out, BreWoodsy.


It sounds like you're having trouble updating the purchase date of your Mac. We can help.


While Apple Support Communities is primarily a user-to-user forum, and we won't be able to look into your Apple ID account or make any corrections on your behalf here, we can definitely get you pointed in the right direction to get this resolved.


To update the purchase date, you can Contact Apple for support and service with your proof of purchase handy, as they may need to verify it to make the change.


Hope that helps.


Take care!

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Unable to validate purchase date

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