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Purchase payment issue

I don’t know why I can’t make a payment purchase with my Apple store balance, I have been trying to purchase credit on an app but it’s not going, I have been using my Apple store balance for many years now, this stuff just started happening since 2 weeks now. Please get this fix for me.


Posted on Mar 25, 2022 12:38 PM

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Posted on Mar 25, 2022 12:40 PM

We can't help you with this as we are not Apple employees. Instead, you need to contact Apple Support directly. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.

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Purchase payment issue

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