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Level 1

4 points

Issue with my phone

I have a problem with my new iphone, it keeps freezing then restarting idk the reason or where's the problem, what should i do ?????

iPhone 13 Pro Max, iOS 15

Posted on Mar 25, 2022 5:48 PM

Best reply

AdinF

Level 2

425 points

Posted on Mar 25, 2022 5:52 PM

basmalla210,

I am sorry your are experiencing these issues on a new iPhone. First make sure your device is on the latest iOS version. If you catch it doing the issues, press volume up quickly, press volume down quickly, and then hold down the power button until you see the Apple logo. If the issue persists contact Apple Support.

Good Luck,

Adin. F

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Issue with my phone

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