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Frozen Screen X

Occasionally my screen gets frozen. How do I fix that?

Posted on Mar 25, 2022 6:00 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2022 6:03 PM

Kikidog14,


I can see that you are indeed using a iPhone X. Those device did have some screen issues when they first launched. For more info on defective iPhones Click Here. If your device freezes, follow these steps.


  1. Quick press volume up
  2. quickly press volume down
  3. hold side button until you see Apple logo.


Your device has then been restarted and your issue has been resolved. If issues still persist contact Apple Support.


Best Regards,


Adin F

1 reply
Question marked as Top-ranking reply

Mar 25, 2022 6:03 PM in response to Kikidog14

Kikidog14,


I can see that you are indeed using a iPhone X. Those device did have some screen issues when they first launched. For more info on defective iPhones Click Here. If your device freezes, follow these steps.


  1. Quick press volume up
  2. quickly press volume down
  3. hold side button until you see Apple logo.


Your device has then been restarted and your issue has been resolved. If issues still persist contact Apple Support.


Best Regards,


Adin F

Frozen Screen X

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