Random Face ID Prompts

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s1oan Author

Level 1

5 points

Random Face ID Prompts

Over the past week my iphone 11 randomly prompts me to do face id.

it has happened three different times

Once I was on instagram

Once I was on my home screen changing apps

Once I was on safari

none of these times it gave me any context and there was no reason for it i wasn’t trying to buy anything or put any password in it was during completely random use.

iPhone 11

Posted on Mar 26, 2022 6:19 AM

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Answer 1

Top-ranking reply

Smilin-Brian

Level 9

60,193 points

Mar 26, 2022 6:33 AM in response to s1oan

𝐓𝐫𝐲 𝐚 𝐇𝐚𝐫𝐝 𝐑𝐞𝐬𝐞𝐭:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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Random Face ID Prompts

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