iphone locked to previous owner

my iphone is locked to previous owner

Posted on Mar 26, 2022 9:06 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2022 10:16 PM

  1. “If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.“


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


2 replies
Question marked as Top-ranking reply

Mar 26, 2022 10:16 PM in response to Mikola_Grishchuk

  1. “If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.“


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


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iphone locked to previous owner

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