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So my friend shared his location with me in the Find My iPhone app. The Find My iPhone app on his phone does find his own location:
Also the Find my iPhone app has been granted location access on his phone:
However, when he shares his location with me I get a notification on my phone saying that his location can't be found:
How can I resolve this? Both run iOS 15.4
iPhone 12 Pro Max, iOS 15
To begin with; the issue is with the Find My iPhone app and not the Maps app. Also my friend is able to find his own location in the Find My iPhone app. Also other apps (like Google Maps or Whatsapp) which use Location Services always work without any issue.
To begin with; the issue is with the Find My iPhone app and not the Maps app. Also my friend is able to find his own location in the Find My iPhone app. Also other apps (like Google Maps or Whatsapp) which use Location Services always work without any issue.
The solution appears to be quite simple; add the person's Apple ID instead of phone number/email-address etc.
Location is now found without a problem.
Thank you for the reply Duhuizer!
Let's make sure both devices are fully updated as this can potentially resolve unexpected issues:
Update your iPhone, iPad, or iPod touch
If the issue persists, please reach out to Apple directly to investigate:
Cheers!
Greetings Duhuizer,
Your friend will want to begin by following the troubleshooting steps found here:
If Maps isn't working on your Apple device
If you can't find your current location on your iPhone, iPad, or iPod touch
-Go to Settings > Privacy > Location Services and make sure that Location Services is on and that Maps is set to While Using the App or Widgets.
-Make sure that you set the date, time, and time zone correctly on your device. Go to Settings > General > Date & Time. If possible, use Set Automatically.
-Make sure that cellular data or Wi-Fi is turned on, and that you have an active connection.
Restart the Maps app. Swipe up on the app and pause, then swipe up again on the app preview to close it. Then open Maps again.
-Restart your iPhone, iPad, or iPod touch.
-Try a different location or switch to a different Wi-Fi network.
Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. Learn more about Location Services on your iOS device.
Take care.
Hello Duhuizer,
Since all devices are up to date, and the troubleshooting steps already taken have not solve the issue, we would suggest that you contact Apple Support.
They are going to be in the best position to assist further.
Have a good day.
I already said in my startpost: 'Both run iOS 15.4'
Find My iPhone (No location found)
