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I migrated to a macbook air and the new MacBook air now won't connect to wifi. The old MacBook air still connects to wifi as do all of our other devices. I have done many of the suggested troubleshooting but still not luck.
MacBook Air
Hi there jcraig75,
Get started with the steps here to connect your new MacBook Air to Wi-Fi: Connect your Mac to the internet using Wi-Fi
The steps below can also help:
Restart your Mac
Restarting might help because your Mac then automatically renews the internet address it was assigned when joining the Wi-Fi network. Or you can renew the IP address manually. This is known as renewing the DHCP lease. If the lease expired and the address is already in use by another device, your Mac is assigned a new address.
Update your Mac
Update the software on your Mac, and make sure that the date and time are set correctly.
Check VPN or other security software
If you installed VPN or other software that monitors or interacts with your network connections, that software could be affecting access to the internet. Learn about network issues related to VPN and other software.
Use the built-in diagnostic tools
Wi-Fi Recommendations. Click Wi-Fiin Control Center or the menu bar and check for a menu item named Wi-Fi Recommendations. If you see it, your Mac has detected an issue and has recommendations. Choose Wi-Fi Recommendations to learn more.*
Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi
Update the Wi-Fi router
If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer. It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points.
Try a different network or contact your ISP
If you can access the internet when connected to a different network, or you're not sure, check with your network administrator or Internet Service Provider (ISP) to make sure that your network is working properly.
Find these in If your Mac isn't connecting to the internet over Wi-Fi.
This page may also help: Recommended settings for Wi-Fi routers and access points
We hope this helps.
Hi there jcraig75,
Get started with the steps here to connect your new MacBook Air to Wi-Fi: Connect your Mac to the internet using Wi-Fi
The steps below can also help:
Restart your Mac
Restarting might help because your Mac then automatically renews the internet address it was assigned when joining the Wi-Fi network. Or you can renew the IP address manually. This is known as renewing the DHCP lease. If the lease expired and the address is already in use by another device, your Mac is assigned a new address.
Update your Mac
Update the software on your Mac, and make sure that the date and time are set correctly.
Check VPN or other security software
If you installed VPN or other software that monitors or interacts with your network connections, that software could be affecting access to the internet. Learn about network issues related to VPN and other software.
Use the built-in diagnostic tools
Wi-Fi Recommendations. Click Wi-Fi
Wireless Diagnostics. Press and hold the Option key on your keyboard while clicking Wi-Fi
Update the Wi-Fi router
If you manage the network's Wi-Fi router, install the latest firmware updates for the router, as recommended by its manufacturer. It might also help to simply restart the router and use Apple's recommended settings for Wi-Fi routers and access points.
Try a different network or contact your ISP
If you can access the internet when connected to a different network, or you're not sure, check with your network administrator or Internet Service Provider (ISP) to make sure that your network is working properly.
Find these in If your Mac isn't connecting to the internet over Wi-Fi.
This page may also help: Recommended settings for Wi-Fi routers and access points
We hope this helps.
New MacBook Air won't connect to wifi
