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Topic. turn off find my iphone

how to turn off iphone with broken screen and forgot apple id

iPhone 11, iOS 14

Posted on Mar 27, 2022 12:35 PM

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Question marked as Best reply

Posted on Mar 27, 2022 1:49 PM

To remove the activation lock you can either remove it with the correct Apple id and password


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the apple ID would be under Start a support request


then "Get started" on the next page


Good luck!

2 replies
Question marked as Best reply

Mar 27, 2022 1:49 PM in response to Kris__r

To remove the activation lock you can either remove it with the correct Apple id and password


Or if you are unable to do so, and you have proof of purchase, you can apply for Apple to remove the activation lock


See this guide:

How to remove Activation Lock - Apple Support


The step to remove without knowing the apple ID would be under Start a support request


then "Get started" on the next page


Good luck!

Topic. turn off find my iphone

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