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My Snapchat front camera stays in blur mode

My front camera stays in Blur mode in snapchat after the IOS15 update. Even when I turn off the focus mode in Snap it still is blurred how do I fix ?

Posted on Mar 28, 2022 3:45 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2022 8:28 AM

Hi there Pkpixie,


If you notice the blurry front-facing camera in every app you use the camera with, check out the steps below:

If the camera isn't working
1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

These can be found in If the camera or flash on your iPhone, iPad, or iPod touch isn't working.

Alternatively, if this only occurs in Snapchat, give these steps a try:

Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

This information is from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


Should the issue persist with Snapchat, reach out to them for further assistance: How to contact an app developer


Regards.

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Question marked as Top-ranking reply

Mar 29, 2022 8:28 AM in response to Pkpixie

Hi there Pkpixie,


If you notice the blurry front-facing camera in every app you use the camera with, check out the steps below:

If the camera isn't working
1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

These can be found in If the camera or flash on your iPhone, iPad, or iPod touch isn't working.

Alternatively, if this only occurs in Snapchat, give these steps a try:

Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

This information is from If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


Should the issue persist with Snapchat, reach out to them for further assistance: How to contact an app developer


Regards.

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My Snapchat front camera stays in blur mode

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