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iPad 2 iCloud account owner passed away

is there anyway i can use my iPad 2 with iCloud account. the owner passed away.

Posted on Mar 28, 2022 4:58 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2022 5:03 AM

If the owner was a family member, you can use these instructions:--> How to request access to a deceased family member's Apple account - Apple Support


Shouldn't be this case, if you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 5:03 AM in response to lemmor_24

If the owner was a family member, you can use these instructions:--> How to request access to a deceased family member's Apple account - Apple Support


Shouldn't be this case, if you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support

Regards

Giulio

iPad 2 iCloud account owner passed away

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