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Card payment prompts disappeared

Since upgrading to iphone 13 Pro Max, I no longer get my payment card popping up for me to select. This is such a nuisance as it means I have to go and find my card to manage online/in-app payments via my phone. I have tried checking all the settings and nothing.


Posted on Mar 28, 2022 4:56 AM

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3 replies

Mar 29, 2022 8:44 AM in response to joan_darc

Hi there joan_darc,


Check out how to pay with a different card with Apple Pay below:

Pay with a different card instead of your default card
1. When your default card appears, tap it, then choose another card.
2. Authenticate with Face ID, Touch ID, or your passcode.
3. Position the top of iPhone within a few centimeters of the contactless reader until you see Done and a checkmark on the screen.

These steps can be found in Use Apple Pay for contactless payments on iPhone.


We hope this helps.

Mar 29, 2022 9:14 AM in response to joan_darc

Hello joan_darc,


For assistance with having your card information automatically fill, check out the steps below to see if this is enabled. Keep in mind that some websites may not allow information to automatically fill, so this could be related to what you're noticing. For more information, you can also check out this resource: Automatically fill in your information on Safari on iPhone


Set up AutoFill

You can save your personal information or credit card number on your iPhone to speed up filling in online forms and making purchases.

1. Go to Settings  > Safari > AutoFill.
2. Do any of the following:
• Set up contact info: Turn on Use Contact Info, tap My Info, then choose your contact card. The contact information from that card is entered when you tap AutoFill on webpages in Safari.
• Set up credit card info: Turn on Credit Cards, tap Saved Credit Cards, then tap Add Credit Card. Enter your credit card information into the fields provided or tap Use Camera to enter the information without typing.

You can also save the credit card information when you make an online purchase. See Make your passwords available on all your devices with iPhone and iCloud Keychain.


If that information isn't helpful, provide more details so we have a better understanding.


Have a great day!

Card payment prompts disappeared

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