Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
How do I get into Safemode if pressing the shift key does not work, I have a 2015 MacBook Air 13 inch with an i5 chip.
I tried to update and it got half way across the loading or updating screen and stopped……
MacBook Air 13″, macOS 12.1
Thank you for your assistance, I got through but now when I tried to reinstall the OS via recovery it says it needs 10.6 gigs more space…..now I have no idea how to get something’s off to make the needed space, I have 16 gigs on the SSD available, short of wiping the whole drive is there anything more that I can do, at least to get some important things off it before I wipe it completely and start over.
There are only three music files on the drive that I need to get off and they are irreplaceable.
Thank you for your assistance, I got through but now when I tried to reinstall the OS via recovery it says it needs 10.6 gigs more space…..now I have no idea how to get something’s off to make the needed space, I have 16 gigs on the SSD available, short of wiping the whole drive is there anything more that I can do, at least to get some important things off it before I wipe it completely and start over.
There are only three music files on the drive that I need to get off and they are irreplaceable.
If you can't get your Mac to start in Recovery Mode it seriously hampers troubleshooting. Be sure to follow all the steps in Use macOS Recovery on an Intel-based Mac - Apple Support.
You have to get to the macOS Utilities screen which resembles the following, depending on the macOS Recovery version installed:
or (previous version)
or (even earlier)
I'm not sure if your problem is resolved or not, but since it seems we drifted far afield from the original question starting a new Discussion would probably elicit more focused assistance with the problem at hand.
I understand you have insufficient space to reinstall macOS. To reclaim additional space, read Free up storage space on your Mac - Apple Support.
There are only three music files on the drive that I need to get off and they are irreplaceable.
To learn how to use Time Machine please read Back up your files with Time Machine on Mac - Apple Support.
Why are you doing a reinstall? A reinstall only reinstalls the operating system that you are running. Is there a problem with the way your computer is running? Have you used recovery to go to disk utilities and run a repair of your drive? If you are having problems with your current operating system, please explain.
How to use safe mode on your Mac - Apple Support explains what to do, but perhaps that isn't your problem. Try macOS Recovery: Use macOS Recovery on an Intel-based Mac - Apple Support.
Unfortunately I can’t get past the recovery screen, I can only get as far as the load bar that stops dead half way.
I can’t get into Safemode
