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After updating macOS to 12.3 Monterey, Apple Mail app on macbook no longer opens. The app just jumps up and down and it seems to be stuck. Non-responsive I when I did "force quit." Help!

How can I fix my Apple Mail to start working again? After updating macOS to 12.3 Monterey, Apple Mail app on macbook no longer opens. The app just jumps up and down and it seems to be stuck. Non-responsive I when I do "force quit." Help!

MacBook Air (2020 or later)

Posted on Mar 28, 2022 1:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2022 1:31 PM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

1 reply
Question marked as Top-ranking reply

Mar 28, 2022 1:31 PM in response to cdwwhipple28

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


5 - Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).


It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

After updating macOS to 12.3 Monterey, Apple Mail app on macbook no longer opens. The app just jumps up and down and it seems to be stuck. Non-responsive I when I did "force quit." Help!

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