Apple expects everyone to have a mobile phone but my Telecoms Provider took my mobile number off me because I never used it. Apple appears to insist on a mobile for password update. How do I access or update my Apple Password without a mobile?

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Apple expects everyone to have a mobile phone but my Telecoms Provider took my mobile number off me because I never used it. Apple appears to insist on a mobile for password update. How do I access or update my Apple Password without a mobile?

Apple seems to insist on having and using a mobile phone to access your account or update your password. I had a mobile but never used it so my Telecoms Provider took my mobile number off me! I do not intend to get another just to satisfy Apple. Is there a way to change a password without two-factor identification using a mobile?

Mac mini, macOS 10.15

Posted on Mar 29, 2022 11:38 AM

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Answer 1

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Eric Root

Level 10

684,111 points

Mar 29, 2022 11:39 AM in response to Steaming101

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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Answer 2

Steaming101 Author

Level 1

8 points

Mar 29, 2022 11:43 AM in response to Eric Root

Thank you for that. I had gone down that route before, it took me in a circle, but I did not notice the live Apple link at the bottom. I'll follow that. Thanks again.

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Answer 3

Eric Root

Level 10

684,111 points

Mar 29, 2022 11:45 AM in response to Steaming101

You are welcome.

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Apple expects everyone to have a mobile phone but my Telecoms Provider took my mobile number off me because I never used it. Apple appears to insist on a mobile for password update. How do I access or update my Apple Password without a mobile?

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