My daughter bank statement shows multiple charges from Apple.com. They seem to be reoccurring costs. However her Apple.com purchase history doesn’t show them and I don’t them in her subscriptions. Any suggestions on how to figure out where the debits are coming from?
Purchase history will show purchases within one day of the charge. And subscriptions show all subscriptions EXCEPT for iCloud+ Storage, which will be either 99¢, $2.99 or $9.99 per month depending on how much storage is purchased.
Do you have more than one Apple ID? Did you purchase anything from Apple outside of the iTunes & App Stores, such as from Apple.com or in an Apple store?
Purchase history will show purchases within one day of the charge. And subscriptions show all subscriptions EXCEPT for iCloud+ Storage, which will be either 99¢, $2.99 or $9.99 per month depending on how much storage is purchased.
Do you have more than one Apple ID? Did you purchase anything from Apple outside of the iTunes & App Stores, such as from Apple.com or in an Apple store?
If they aren’t in her purchase history then they aren’t being charged to her account.
I suspect that someone has stolen her credit card number and is using it for those purchases. Contact the card issuer and have the card canceled and replaced. If that stops the charges report it as fraud to the issuer.
Yes, for recurring charges each one will appear in the purchase history or https://reportaproblem.apple.com. She should also get a receipt sent to her Apple ID email address for each one.
There are so many apple.com charges on her bank statement. Almost every day recently (4.99, 14.99, 5.99., 19.98, etc) but none of these are showing in her purchase history so we can’t identify what she purchased. Last purchase was from a week ago according to history. Doesn’t match up at all!!! If they are reoccurring I want to cancel them but nothing shows in subscriptions. Any suggestions?
I have a follow-up question please. It seems that all of these apple.com payments are reoccurring payments. Would those Show up in her purchase history for apple.com each time her bank is charged?
How long does it take for a purchase to show on purchase history?
