How do I cancel a free trial

i downloaded a water tracking app. Noticed that it says that it is a free trial for

7 days. How do

i cancel within the free trial? The app is not listed within my subscriptions on my phone.

Apple Watch Series 7

Posted on Mar 29, 2022 6:39 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2022 2:54 PM

Hello Kpolav,


It sounds as though you've subscribed to a 7-day free trial, and you've walked through the steps listed below to cancel the subscription, but not seeing the trail as an active subscription.


1: "Open the Settings app.

2: Tap your name.

3: Tap subscriptions.

4: Tap the subscription that you want to manage. Don't see the subscription that you're look for?

5: Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual.) If you don't see Cancel, the subscription is already canceled and won't renew."


How to cancel a subscription from Apple


As the subscription isn't showing there, the next option would be to contact the app developer. It's possible that the subscription may be through the developer and not Apple. You can use the steps outlined in the section titled "Contact the developer of an iOS, iPadOS, or watchOS app" of the following article to locate their contact details.


How to contact an app developer


It's also possible that the application may not auto-renew with a paid subscription after the 7-day free trial. The developer would be able to provide more insight as to the trail period and how subscriptions function with their app.


Take care!

1 reply
Question marked as Top-ranking reply

Mar 30, 2022 2:54 PM in response to Kpolav

Hello Kpolav,


It sounds as though you've subscribed to a 7-day free trial, and you've walked through the steps listed below to cancel the subscription, but not seeing the trail as an active subscription.


1: "Open the Settings app.

2: Tap your name.

3: Tap subscriptions.

4: Tap the subscription that you want to manage. Don't see the subscription that you're look for?

5: Tap Cancel Subscription. (Or if you want to cancel Apple One but keep some subscriptions, tap Choose Individual.) If you don't see Cancel, the subscription is already canceled and won't renew."


How to cancel a subscription from Apple


As the subscription isn't showing there, the next option would be to contact the app developer. It's possible that the subscription may be through the developer and not Apple. You can use the steps outlined in the section titled "Contact the developer of an iOS, iPadOS, or watchOS app" of the following article to locate their contact details.


How to contact an app developer


It's also possible that the application may not auto-renew with a paid subscription after the 7-day free trial. The developer would be able to provide more insight as to the trail period and how subscriptions function with their app.


Take care!

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How do I cancel a free trial

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