Payments

Greetings adilkhan224,

Being able to complete in-app purchases is important and you've come to a fantastic place for help. To confirm, are you only having issues with the PUBG Mobile application or issues with in-app purchases from other apps? Also, are you able to download new apps from the App Store? If so, you'll want to reach out to the application developer for the best support. Their contact details can be located using your iPhone by following the steps listed below. You can also find these steps in the following article.

1: "Open the App Store on your iPhone, iPad, or iPod touch.2: Search for the app, then tap it. If you can't find it, tap the account button or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.3: The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

How to contact an app developer

If you're having issues with in-app purchases in other applications and installing apps from the App Store, are you seeing an error such as your payment being declined? If so, you'll want to complete the steps outlined in the following article.

If your payment method is declined in the App Store or iTunes Store

Take care!