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attempting to reset airpods

when I attempt to reset my airpods by pressing the reset button on the back it the light inside the case is only white while i hold the button the goes green. Why does it do this? And how do i fix it

Posted on Mar 29, 2022 8:47 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2022 4:50 AM

Hello kileejoshnon,


please read and follow the step-by-step guide exactly as it says.


Try again to see if it works and if not, contact Apple Support.


https://support.apple.com/contact


Best regards,


dotec

1 reply

attempting to reset airpods

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