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Unable To Change Country Or Region

how to To Change Country Or Region

iPhone 6 Plus, iOS 11

Posted on Mar 30, 2022 1:27 AM

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Question marked as Best reply

Posted on Mar 30, 2022 1:56 AM

  1. Spend any store credit remaining on your Apple ID. You must also wait for any pending store credit refunds to process before you can change your country or region. Learn what to do if your remaining store credit is less than the cost of a single item.
  2. Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period to change your country or region. You'll also have to wait for any memberships, pre-ordersiTunes movie rentals, or Season Passes to complete.
  3. Have a payment method for your new country or region on hand. For example, German credit cards can be used to buy content from only the German App Store, iTunes Store, or Apple Books.


2 replies
Question marked as Best reply

Mar 30, 2022 1:56 AM in response to silva291

  1. Spend any store credit remaining on your Apple ID. You must also wait for any pending store credit refunds to process before you can change your country or region. Learn what to do if your remaining store credit is less than the cost of a single item.
  2. Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period to change your country or region. You'll also have to wait for any memberships, pre-ordersiTunes movie rentals, or Season Passes to complete.
  3. Have a payment method for your new country or region on hand. For example, German credit cards can be used to buy content from only the German App Store, iTunes Store, or Apple Books.


Mar 30, 2022 10:43 AM in response to silva291

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.      *


Purchases - Subscriptions not billed through Apple    *


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed    *


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     *


If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter  - 



Unable To Change Country Or Region

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