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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! So Apple Pay hasn't worked over the last couple of week on my AW5. I've googled and tried restarting the watch, keep the firmware up to date and have tried removing and adding the cards again. It still won't show the "hold close to reader" and doesn't work on the terminals. Any more ideas on how to solve it? Thanks!
Apple Watch Series 5
Thank you, yeah I've been using it for years. Messed around with Assistive Touch a while ago because I saw some cool tricks, but turned it off right away. Double clicking brings up all my cards but not the text about being close to a reader, nor does it work on the readers. This goes for all my cards in the wallet.
Thank you, yeah I've been using it for years. Messed around with Assistive Touch a while ago because I saw some cool tricks, but turned it off right away. Double clicking brings up all my cards but not the text about being close to a reader, nor does it work on the readers. This goes for all my cards in the wallet.
Oh my friend, I think this might be it. Haven't seen anything on the screen but looked deeper into the assistive touch settings and found a setting "confirm with assistive touch" that I'll turn off. Hah, just saw that assistive touch was off and thought that meant the whole thing. Thanks!!
I am thinking of selling my Apple Watch because of this issue. Applepay with the watch was brilliant during Covid. However in the meantime I have had to remove and reinstall my payment methods twice.
Recently I was informed that I *had to* confirm with assistive touch. That was a nightmare to set up and did not work reliably.
i turned it off (made sure that confirm pay with assistive touch was disabled) but still Apple Pay does not work with the applewatch.
i do not wish to reinstall my payment methods a 3rd time; not reset my watch completely (another Odyssee I had to go through twice).
If apple can’t fix this I will drop the apple watch move to another brand (and have to rely on my iPhone for messaging / business connectivity)
Thanks for this tip. I restarted my watch yesterday (after also removing and reinstalling all cards). Will test ApplePay again ASAP and post the results.
BTW: reinstalling all cards is easier than earlier. Removing them no longer deletes all the data -- meaning not all data has to be re-entered. Still this does not compensate for the embarrassment of holding up a queue of people at the store / being unable to pay. I hope Apple can improve the quality assurance to avoid these problems in future.
If you double-click again while trying to use the terminal does it bring up a message about using Assistive Touch?
Are you double clicking the side button? Did you perhaps try using Assistive Touch?
For me it worked with turning of "confirm with assistive touch" and then restart the watch. Without restarting it it didn't work. Hopefully it works for you as well!
Apple Pay stopped working on Apple Watch
