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I have money in my Apple ID but it says insufficient funds

For some reason my payment method isn’t working. I have $10 gift card and trying to purchase books and it says insufficient funds



[Re-Titled by Moderator]


iPhone 12 Pro Max, iOS 15

Posted on Mar 30, 2022 12:19 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 8:31 PM

It’s a $3.99 book. So there’s more than enough there. It’s skipping over the apple account and asking for my debit card.

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Mar 31, 2022 12:19 PM in response to Brooke_824

Hello Brooke_824,


Let's see if this helps out:

"If your Apple ID balance seems incorrect

  • If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store. Then sign in and check the balance again. 
  • If you still think that the balance is incorrect, check your purchase history to see whether you bought an item or a subscription renewed."

We found this in Check your Apple ID balance. You'd want to follow each bullet point. We're suggesting these steps just in case the balance you see isn't correct.


We're hoping this helps out.


Cheers!


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Apr 1, 2022 6:19 AM in response to Brooke_824

Brooke_824,


Thanks for getting back to us. You may still need to have another Apple ID payment method on file, but your Apple Account balance will always be used first: Change, add, or remove Apple ID payment methods and If you can't remove a payment method from your Apple ID.


If you need further help with your account, please visit Get Support.


Have a fantastic day!


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I have money in my Apple ID but it says insufficient funds

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