Apple sent me the wrong AirPods. I ordered the 2nd generation. Is it possible to get the right order?

Question

Level 1

4 points

Apple sent me the wrong AirPods. I ordered the 2nd generation. Is it possible to get the right order?

I’m disappointed I spent 120$ Plus taxes just to get the 1st generation AirPods. I specifically order the 2nd generation.

Posted on Mar 30, 2022 3:17 PM

Reply

Answer 1

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,334 points

Mar 30, 2022 5:42 PM in response to erubiel178

Yes, the first and second generation use the same case, but the AirPods have distinct model numbers.

1st generation: Model Number A1602 (Lightning Charging Case) A1722 (left AirPod) A1523 (right AirPod)

2nd generation: Model Number A1602 (Lightning Charging Case) A1938 (Wireless Charging Case) A2031 (left AirPod) A2032 (right AirPod)

Reply

Answer 2

Mar 30, 2022 4:44 PM in response to erubiel178

What is the model number on the charge case?

What “A” are on the AirPods?

Identify your AirPods - Apple Support

Reply

Answer 3

Mar 30, 2022 3:21 PM in response to erubiel178

Apple stopped selling the first generation AirPods in March 2019.

The 2nd generation AirPods are $129 USD. The 3rd generation AirPods are $179 USD.

Reply

Answer 4

erubiel178 Author

Level 1

4 points

Mar 30, 2022 3:55 PM in response to stedman1

Then why do I have the first generation?

I bought the 2nd generation.

Even a friend of mine told me they sent me the wrong AirPods.

Reply

Answer 5

erubiel178 Author

Level 1

4 points

Mar 30, 2022 5:40 PM in response to stedman1

The charging case is A1602 and the pods are a2032.

I’m assuming I got the gen 2 pods and the charging case is gen 1.

Reply

Answer 6

erubiel178 Author

Level 1

4 points

Mar 30, 2022 5:51 PM in response to stedman1

Oh ok well I do have 2nd gen AirPods.

but I do have the 1st gen charging case.

well what matters is the pods are 2nd gen. Thanks for your help! Sorry to bother have a good day.

Reply

Answer 7

Mar 30, 2022 5:52 PM in response to erubiel178

You are quite welcome, and no bother at all. Happy to assist.

Reply

Apple sent me the wrong AirPods. I ordered the 2nd generation. Is it possible to get the right order?

Similar questions