You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Rechargeable Magic Mouse disconnects

My new rechargeable Magic Mouse keeps disconnecting from bluetooth. I have to turn it off, wait a while and then turn it back on. After fussing with it for a few clicks it connects again. What a pain in the neck! Is there a software fix for this perhaps?

iMac Line (2012 and Later)

Posted on Mar 31, 2022 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 10:04 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


1 reply
Question marked as Top-ranking reply

Mar 31, 2022 10:04 AM in response to Bandit232

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in How to use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


Rechargeable Magic Mouse disconnects

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.