You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can’t I use Face ID?

Why can’t I use my Face ID



[Re-Titled by Moderator]


iPhone 11, iOS 15

Posted on Mar 31, 2022 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2022 6:58 PM

Disabled Face ID alert on your device

The link on top of this page, under the "Related Article” is the process to be followed if nothing works then please read --> "What to do Next" section. if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

2 replies
Question marked as Top-ranking reply

Mar 31, 2022 6:58 PM in response to marshay242

Disabled Face ID alert on your device

The link on top of this page, under the "Related Article” is the process to be followed if nothing works then please read --> "What to do Next" section. if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

Why can’t I use Face ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.