Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
i can’t facetime more than one person at a time. when i try to face time with a group chat i don’t get the notification or i cant click the button as it shows up grey. I’ve tried logging out and logging back into facetime , disabling and enabling facetime and it still doesn’t seem to work.
Did you follow the steps mentioned in this article to start a group call on FaceTime?
Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support
Does your device meet the hardware and software requirements?
...
To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS. on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.
...
copied from: Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support
Any restrictions set up in the settings for Screen Time?
Did you follow the steps mentioned in this article to start a group call on FaceTime?
Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support
Does your device meet the hardware and software requirements?
...
To use Group FaceTime video calls, you need iOS 12.1.4 or later, or iPadOS. on one of these devices: iPhone 6s or later, iPad Pro or later, iPad Air 2 or later, iPad mini 4 or later, iPad (5th generation) or later, or iPod touch (7th generation). Earlier models of iPhone, iPad, and iPod touch that support iOS 12.1.4 can join Group FaceTime calls as audio participants.
...
copied from: Use Group FaceTime on your iPhone, iPad, and iPod touch - Apple Support
Any restrictions set up in the settings for Screen Time?
Yes, maybe comparing the settings side by side with another device can help to isolate the issue.
You can find an Authorised Apple Service Provider next to your place by using this link:
yes i have, i currently have a iphone x and it is on ios 15.4.1. I’ve checked my screen time restrictions as well and i do not have any restrictions
Have you ever been able to place FaceTime calls in the past?
Is your Wi-Fi connection fast enough?
Are you using the 5Ghz Wi-Fi network on your router?
nope have only been able to place one person ft calls and yes, i am on the fastest wifi network. I’m thinking about going into the apple store to get it checked out.
thank you so much for your help!
You're welcome, Good luck! 🙂
facetime
