Got a new Iphone and it keeps asking for the old iphones password after the old phone has been removed. How do I get rid of this so that the new iphone will back up to the cloud? I don't need it to keep asking for a old password for a phone that no longer is active.
[Re-Titled by Moderator]
iPhone 12, iOS 15
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
Hello,
Thank you for the information but I have already removed the old phone from the web account and it still asks for the old phone's password. Any other suggestions?
Thanks,
My new iPhone keeps asking for the old iPhone's password
