You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Airdrop issues

I have a 2017 iMac and it will not let me airdrop to it. I can airdrop from the iMac to my iphone and ipad but when I try to airdrop to the iMac, it never shows up as an option. I have tried everything already listed on the apple support. Any other ideas?

Posted on Apr 1, 2022 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 12:45 PM

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

1 reply
Question marked as Top-ranking reply

Apr 1, 2022 12:45 PM in response to aklowman

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link.


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Next, please restart normally and please retest.

Airdrop issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.