You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I make my new charger, charge my phone?

My new charger won’t charge my iPhone, how can I make it charge?

iPhone XR, iOS 13

Posted on Apr 1, 2022 3:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 4:03 PM

The information that you are looking for exists in this article that you were reviewing earlier 👉 If your iPhone or iPod touch won't charge


Also, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If other chargers work and your new charger does not then the issue is with your new charger. Replace the charger.


Axel F.

2 replies
Question marked as Top-ranking reply

Apr 1, 2022 4:03 PM in response to ashly001

The information that you are looking for exists in this article that you were reviewing earlier 👉 If your iPhone or iPod touch won't charge


Also, Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If other chargers work and your new charger does not then the issue is with your new charger. Replace the charger.


Axel F.

How can I make my new charger, charge my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.