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Mac Studio Stuck in Shanghai

I ordered a M1 Max Mac Studio on march 10 and it shipped earlier this week on the 29th. By the next day (30th) it had arrived in Shanghai and was on track to be delivered to me on the 1st of April. However, on the 1st my UPS delivery estimate was updated to "The delivery date will be provided as soon as possible." with tracking for my device showing that the package was last scanned when it arrived in Shanghai on the 30th.


I'm assuming this has something to do with customs, covid, labour shortages etc... Has anyone else experienced something similar with their Mac Studio delivery? Is this simply an unpleasant delay that will pass? Is it possible my device is misplaced or lost?

Posted on Apr 1, 2022 6:51 PM

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30 replies

Apr 3, 2022 9:41 AM in response to Sbabish

My MacBook Pro 16 was stuck in Shanghai for 13 days before it started moving. And back in December when that happened the city was not locked down for Covid.


My Mac Studio says on the box it came with that it was manufactured in Malaysia yet it shipped form Shenzhen and no tracking data was available for 4 days until UPS updated to show it had left Shanghai. Still trying to figure that one out.

Apr 4, 2022 8:43 AM in response to lllaass

Once your Studio actually leaves China UPS will deliver it in 24-48 hours. That UPS message

pops up often and I have learned to ignore it.


Monitor UPS closely. On the morning my MacBook Pro was delivered that message showed on my tracking one hour before it actually arrived here. 30 min prior to delivery it changed to show that day as the delivery date.

Apr 7, 2022 12:37 PM in response to Sbabish

Same here. My Mac Studio came through fine via Shanghai > Anchorage > Seattle. Arrived April 6, 2022. Studio Display in limbo...keeps saying the order is be processed. No sign it's ready to ship. It must be because Covid has shut down Shanghai. Strict lockdown. And it's a major port for China. So my guess is no one knows when things will ship out. Wish Apple would tell us the situation.

Apr 15, 2022 4:54 AM in response to Sbabish

my Mac Studio has also been stuck in Shanghai since April 3rd (it was shipped on March 31st).

Except that I live in Italy and the Mac does not only travel with UPS, but must arrive in Eindhoven (Netherlands) to then be traceable with DHL and finally arrive.

I have contacted Apple Support 3 times in the last 10 days, and the only thing they can tell me is that Apple is trying to do their best to unlock it (they are the ones who told me about the lock in Shanghai) ...

The Mac was supposed to arrive on April 12th.

Mac Studio Stuck in Shanghai

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