You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone X WiFi Updates don’t work

Available updates show up in General. When selecting the update, “Download and Update” are grayed out. It says I need to be connected to WiFi and the phone is connected.

Posted on Apr 2, 2022 9:26 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2022 9:56 AM

Ok, see if the following articles can be of more help:


If neither do, you will need to contact Apple Support directly for further assistance with this issue. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.


***UPDATE***


I came across the following that do discuss error 4000:



4 replies
Question marked as Top-ranking reply

Apr 2, 2022 9:56 AM in response to Jlsokolsky

Ok, see if the following articles can be of more help:


If neither do, you will need to contact Apple Support directly for further assistance with this issue. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.


***UPDATE***


I came across the following that do discuss error 4000:



Apr 2, 2022 9:31 AM in response to Jlsokolsky

I suggest starting with this support article: If your iPhone, iPad, or iPod touch won't update - Apple Support


If any of the following are true, your phone may not be able to update:

  • The specific phone model does not support the update. This shouldn't be the case for your iPhone X.
  • The phone is "jailbroken."
  • The phone is running an iOS beta. If so, then you will need to remove the beta profile first.
  • The phone does not have enough free space. Typically it should have at least 5GBs available to update.
  • The phone is configured for either or both Low Power Mode or Personal Hotspot.
  • The phone is not connected to power and it has less than 50% charge left.
  • The phone is not connected via Wi-Fi to the Internet. It won't update on a cellular-only connection … unless it is on certain 5G cellular networks.
  • The phone is connected via a VPN.

My iPhone X WiFi Updates don’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.