You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downtime contacts duplicated

When a contact is a downtime contact they are in my contacts list twice. Why is that?

iPhone SE, iOS 15

Posted on Apr 2, 2022 11:35 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2022 8:26 PM

You may have stored the same contacts in multiple email accounts.

Either remove the contacts from the rarely used email account or disable contacts from the rarely used mail account in the iOS Mail app.


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


1 reply
Question marked as Top-ranking reply

Apr 2, 2022 8:26 PM in response to yellowrose3502

You may have stored the same contacts in multiple email accounts.

Either remove the contacts from the rarely used email account or disable contacts from the rarely used mail account in the iOS Mail app.


Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


Downtime contacts duplicated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.