Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gelica2027 Author

Level 1

4 points

iPad disabled

My husband passed in October and I want to gift our son his phone and it’s been locked out. I need to set it to factory settings to give to our son

iPhone 12 Pro

Posted on Apr 2, 2022 2:24 PM

Reply

Best reply

Level 10

124,391 points

Posted on Apr 2, 2022 2:27 PM

Sorry for your loss. Start here: How to request access to a deceased family member's Apple account - Apple Support

View in context

Similar questions

1 reply

Best reply

Level 10

124,391 points

Apr 2, 2022 2:27 PM in response to Gelica2027

Sorry for your loss. Start here: How to request access to a deceased family member's Apple account - Apple Support

Reply

iPad disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up