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Level 1

4 points

Problem with Face ID

"A problem was detected with the TrueDepth Camera. Face ID has been disabled."

Posted on Apr 2, 2022 2:27 PM

Top-ranking reply

Level 9

56,287 points

Posted on Apr 2, 2022 3:43 PM

Try a Hard Reset:

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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