Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t select Apple gift card as a payment option

Every time I tried to download an app with in-app purchasing it said ‘There is a problem with a previous purchase’, it made me select a payment option but I didn’t have one, so I bought an Apple gift card and added it to my payment methods, and it just doesn’t show up when I have to select a payment method? I tried to redeem it but it just said that the code had already been redeemed

iPhone SE

Posted on Apr 2, 2022 10:47 PM

Reply
Question marked as Best reply

Posted on Apr 2, 2022 10:57 PM

Thanks, but I don’t have a credit card payment method. Just the gift card

3 replies

Apr 2, 2022 10:55 PM in response to Poormama

When you redeem an Apple gift card at the iTunes Store, typically, the balance is added as a credit to your account. Any future purchase will be debited from your gift card balance and then fall back to your payment method when the credit balance is exhausted. Check to make sure that the cost of your purchase doesn't exceed your gift card/account credit.


Check your Apple ID balance - Apple Support




Can’t select Apple gift card as a payment option

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.