NEC PA322UHD will not work with Mac Studio Ultra at the native resolution of 3840x2160

My NEC PA322UHD will not work with new Mac Studio Ultra running Mac OS 12.3.1 at the native resolution of 3840x2160. The highest resolution available is 1920x1080. I have tried two different Displayport to USB-C cable to no avail. I have now learned that this is a VERY common problem with M1 Macs. So, as a practical matter, the new Mac Studio is useless for a large part of the target audience who use non-Apple high resolution monitors (eg, 4k).


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Posted on Apr 3, 2022 4:29 AM

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Posted on May 17, 2022 10:13 PM

I have the same monitor and the same studio Ultra.

I can get 3840x2160 4K 60Hz with no issues, I use a thunderbolt (USB C) to DP cable. Don't buy cheapest cable on Amazon, it needs to support DP1.2. The cable is about $40-$80 depending on length. I have no issues. same cable works with my old MBP


Interestingly when I use a high-speed HDMI cable I can only get 4K 30Hz but the DP port works. I think this monitor doesn't really support 4K 60Hz over the HDMI port, I had the same issue with my PC with Nvidia GTX 1080. Some owners claim changing the digital cable length option to 1 in the advanced menu can enable 4K 60Hz over HDMI but it didn't work for me.


If you read the manual some models come with a display card and switch board on the side of the monitor which you can pull out and toggle some switches there are 2 modes for HDMI 4K, 30Hz and 60Hz. maybe worth a try if you have the optional switch board. mine didn't have this option


hope this helps

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Question marked as Top-ranking reply

May 17, 2022 10:13 PM in response to IBC49

I have the same monitor and the same studio Ultra.

I can get 3840x2160 4K 60Hz with no issues, I use a thunderbolt (USB C) to DP cable. Don't buy cheapest cable on Amazon, it needs to support DP1.2. The cable is about $40-$80 depending on length. I have no issues. same cable works with my old MBP


Interestingly when I use a high-speed HDMI cable I can only get 4K 30Hz but the DP port works. I think this monitor doesn't really support 4K 60Hz over the HDMI port, I had the same issue with my PC with Nvidia GTX 1080. Some owners claim changing the digital cable length option to 1 in the advanced menu can enable 4K 60Hz over HDMI but it didn't work for me.


If you read the manual some models come with a display card and switch board on the side of the monitor which you can pull out and toggle some switches there are 2 modes for HDMI 4K, 30Hz and 60Hz. maybe worth a try if you have the optional switch board. mine didn't have this option


hope this helps

Apr 3, 2022 7:26 AM in response to IBC49

What specific cables are you using and what do they say they can handle? Some can only go to 30Hz@4K

What resolutions are available when you open display preferences and and depress and hold the Option key and click on Scaled?


Have you tried the Display Menu app from the App Store to see what resolutions it offers?


Edit:

I just connected my M1 Macbook Air to my LG UHD monitor via USB-C>DP adopter with a DP-DP cable and got 3840x2160@60Hz with no problem.

May 18, 2022 8:11 AM in response to Ari1982

There have also been quirks where certain displays would not work properly when their Internal on-screen-display settings were set to at HDMI 2.0 settings, but worked fine at HDMI 1.4 settings.


One difference is that HDMI 2.0 requires the display to do data decompression on the fly, which can be compute-intensive.


HDMI 4K @ 60 is very close to the limit of how fast digital signals can switch. HDMI up through 2.0 has only three data pathways in the cable, and is bandwidth-limited.



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NEC PA322UHD will not work with Mac Studio Ultra at the native resolution of 3840x2160

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