Refund to my unsuccessful purchase

Hello,

i just subscribed to my chegg account but it failed, i contacted chegg support and he told me to contact you to get my refund

Posted on Apr 3, 2022 9:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2022 9:39 AM

This is a user to user forum. You are not addressing Apple support here.


If the subscription failed and you weren’t charged then what refund would there be?


The subscription when through and charged you, then it did not fail. And you should be able to use it.


What exactly is happening?


You can check your subscriptions by following the steps here: link-> How to cancel a subscription from Apple - Apple Support

Or request a refund here if it indeed go through and charged you: link-> Request a refund for apps or content that you bought from Apple - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 3, 2022 9:39 AM in response to TaimaFiras

This is a user to user forum. You are not addressing Apple support here.


If the subscription failed and you weren’t charged then what refund would there be?


The subscription when through and charged you, then it did not fail. And you should be able to use it.


What exactly is happening?


You can check your subscriptions by following the steps here: link-> How to cancel a subscription from Apple - Apple Support

Or request a refund here if it indeed go through and charged you: link-> Request a refund for apps or content that you bought from Apple - Apple Support



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Refund to my unsuccessful purchase

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