You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost Laptop

I have lost my lost my laptop but have the serial number of it. The finder is not turned on on it. Is there a way I can find out where it is?

MacBook Pro 13″, macOS 10.13

Posted on Apr 3, 2022 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2022 2:44 PM

NoraNiMh Said:

"Lost Laptop: I have lost my lost my laptop but have the serial number of it. The finder is not turned on on it. Is there a way I can find out where it is?"

-------


Troubleshooting a Lost Device:


Secure your Account:

Having Been Lost, Do Two Things:


A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Consider Modifying your Credentials:

Having been lost, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.


C. Locating This:

Note that the location is the last place it had an IP Address. So, if at a library, contact it, asking them if it was handed in, and if the have it sitting aside. If using a third-party app (i.e. LoJack by Absolute Software), then log in to that site, seeing if you can locate it.

2 replies
Question marked as Top-ranking reply

Apr 3, 2022 2:44 PM in response to NoraNiMh

NoraNiMh Said:

"Lost Laptop: I have lost my lost my laptop but have the serial number of it. The finder is not turned on on it. Is there a way I can find out where it is?"

-------


Troubleshooting a Lost Device:


Secure your Account:

Having Been Lost, Do Two Things:


A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Consider Modifying your Credentials:

Having been lost, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.


C. Locating This:

Note that the location is the last place it had an IP Address. So, if at a library, contact it, asking them if it was handed in, and if the have it sitting aside. If using a third-party app (i.e. LoJack by Absolute Software), then log in to that site, seeing if you can locate it.

Lost Laptop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.