You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone XS back camera is black and I cant take a picture if I zoom to x2 the camera appears but I still cant take a picture

Is there a possible fix?

Posted on Apr 4, 2022 4:13 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2022 4:27 AM

If you already tried (to no avail) ALL the steps provided in the support article that led you here, contact Apple support directly, usig this link:--> Get Support, or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Apr 4, 2022 4:27 AM in response to Help-plz102

If you already tried (to no avail) ALL the steps provided in the support article that led you here, contact Apple support directly, usig this link:--> Get Support, or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone XS back camera is black and I cant take a picture if I zoom to x2 the camera appears but I still cant take a picture

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.